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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Luis Palacios

September 14, 2026

5  out of  5
rating by Luis Palacios
"Ian, thank you so much for all your help today. I really appreciate it. Great service, Thank you again—I truly appreciate everything."
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Lauren Lee’s team. "
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Hyo Jung Lee

September 10, 2026

5  out of  5
rating by Hyo Jung Lee
"The customer service was exceptional, providing detailed answers to all my questions in both English and Korean. I highly recommend them for current and future services."
We responded:
"Thank you for your positive review! We're glad you enjoyed our product/service and appreciate your feedback."
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Tracey Archer

August 31, 2026

5  out of  5
rating by Tracey Archer
"Exceptional is exactly what I would state.
This group is on the ball. Not only did they lower my insurance, but they did everything I asked them to do within the same day I asked! I didn’t have to follow up three or four times, I didn’t have missing information. I just had tremendous service.

The follow up was impeccable. Their service was impeccable and I am a happy camper.

Stephanie was on the ball, she answered numerous questions and ensured I felt confident with my business decision. I couldn’t be more thrilled to leave Allstate than I am today!!"
We responded:
"Thank you so much for the 5 stars, Tracey! We truly appreciate your feedback and are always happy to help whenever you need us. "
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daveyyoo

August 27, 2026

5  out of  5
rating by daveyyoo
"This is the second time I got a quote from Lauren. Always prompt and professional Ian was great to work with. Seamless and easy to get a quote and get insurance"
We responded:
"Thank you so much for the 5 stars, daveyyoo! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Annie St. Lifer

August 19, 2026

5  out of  5
rating by Annie St. Lifer
"I had such a great experience working with Taylor at Lauren Lee State Farm. I honestly didn’t know much about how insurance worked, and she made everything feel so much less overwhelming. She broke it all down in a simple, easy-to-understand way and was incredibly patient with all of my questions. She was quick, efficient, kind, fair, and just really easy to work with from start to finish. I’d absolutely recommend Taylor to anyone looking for someone who makes the insurance process feel simple and straightforward. Thanks again, Taylor!"
We responded:
"Thanks so much for the amazing review, Annie! We really appreciate your support here in Ashburn. Just reach out anytime if you need us - we’re here for you. "
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Megan Gloeckner

August 19, 2026

5  out of  5
rating by Megan Gloeckner
"I had a wonderful experience working with Taylor at Lauren Lee State Farm! She reviewed different bundles to help me get the best possible rate. She was transparent, responsive and made the whole process smooth from start to finish. Between the affordable rates and the knowledgeable staff, why go anywhere else?"
We responded:
"Megan, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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Makenna Lynn

August 18, 2026

5  out of  5
rating by Makenna Lynn
"Lauren Lee’s team is the real deal. I felt very informed, heard, and taken care of during my insurance process. Would reccomend to anyone looking for an amazing support team & overall incredible service!"
We responded:
"Makenna, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Ashburn. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Lauren Lee and Team "
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Balvinder Kaur

August 17, 2026

5  out of  5
rating by Balvinder Kaur
"⭐⭐⭐⭐⭐

Ian has been extremely helpful throughout the entire process of moving our auto and home insurance from Progressive to State Farm. He took the time to explain everything in detail, answered all of our questions, and made the transition very easy and smooth.

Ian is very knowledgeable, professional, patient, and helpful. We really appreciate the excellent service he provided. I would definitely recommend Ian to anyone looking for a great insurance agent.

Five stars! Highly recommended!"
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Anwar Hussain

August 17, 2026

5  out of  5
rating by Anwar Hussain
"Great, convincing communication and more than enough provision of benefits"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Ashburn. "
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Max Gao

August 10, 2026

5  out of  5
rating by Max Gao
"I’ve been with Lauren Lee’s State Farm team for about four years, and I’ve consistently had a great experience. The team is professional, responsive, and always handles things efficiently whenever I have questions, need to make changes to my policy, or need help with a claim.

Most recently, Libang was very helpful in reviewing my coverage and explaining my options clearly. I really appreciate how easy they make the insurance process and how quickly they respond when something comes up.

After four years with this office, I’ve been very happy with the service and would definitely recommend Lauren and her team!"
We responded:
"Thanks so much for the amazing review, Max! We really appreciate your support here in Ashburn. Just reach out anytime if you need us - we’re here for you. "
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Delaney Hustead

July 31, 2026

5  out of  5
rating by Delaney Hustead
"I had an amazing experience with Joanna from Lauren Lee State Farm! She was very informative and patient and explained all the different coverages which really helped me choose which was right for me. I feel confident that I made the right choice and was even able to bundle and save some money with Joanna’s help!!"
We responded:
"Hi Delaney, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Lauren Lee’s team.  Please reach out to us if any questions come up!  - Lauren Lee’s Insurance Team "
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Nataly DIY

July 31, 2026

5  out of  5
rating by Nataly DIY
"Joanna at State Farm was incredibly helpful when I had a few questions about my account. She took the time to explain everything clearly, answered all of my questions, and made sure I understood my options. She was very kind, patient, and professional throughout the entire conversation. It's always nice to work with someone who genuinely cares about providing great customer service. Thank you, Joanna, for making the process so easy!"
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Flor Hernandez

July 31, 2026

5  out of  5
rating by Flor Hernandez
"I had a great experience with Lauren Lee State Farm! Joanna was incredibly helpful with my claim. I didn't understand the accident claims process, but she explained everything clearly and made it simple and stress-free.

I also really appreciate that she's bilingual in English and Spanish. It's such a valuable service for anyone who has a language barrier. I'll definitely be recommending Lauren Lee State Farm and Joanna to my family and friends. Thank you for the excellent customer service!"
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Melissa Anazgo

July 31, 2026

5  out of  5
rating by Melissa Anazgo
"I had a wonderful experience working with Joanna at Lauren Lee State Farm. She helped me review my homeowners insurance and explained the benefits of bundling it with my auto policy. By combining both policies, I was able to lower my premium and receive a new rate that I’m very happy with. Joanna provided outstanding customer service and made the entire process smooth and easy. I truly appreciate all of her help!"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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bezaida sanchez ayala

July 31, 2026

5  out of  5
rating by bezaida sanchez ayala
"I had a great experience working with Joanna at Lauren Lee State Farm! She helped me with my auto insurance and took the time to explain everything clearly. Thanks to her help, I’m now saving an extra $40! I truly appreciate the excellent service she provided!"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Brianna Hernandez

July 31, 2026

5  out of  5
rating by Brianna Hernandez
"I had a great experience with Lauren Lee State Farm. Team member Joanna helped me with life insurance and thoroughly explained everything throughout the process. I truly appreciated her help and highly recommend working with her!"
We responded:
"Brianna, thank you for the fantastic review! We’re always here to support you with your insurance needs in Ashburn. "
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Nagaraj Sriram

July 31, 2026

5  out of  5
rating by Nagaraj Sriram
"I got my home property insurance & auto insurance. Lauren was very professional and prompt in answering my questions. She gave me suggestions and opinions to choose from to get a best deal. I definitely recommend her for anyone who is looking for home & auto insurance."
We responded:
"Thank you for the 5-star review, Nagaraj! We’re proud to serve the Ashburn community and truly appreciate your support. "
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sashidhar yeratha

July 31, 2026

5  out of  5
rating by sashidhar yeratha
"I saved money by combining both auto and home insurance from state farm and Lauren able work with me with best coverage. I highly recommend Lauren for your insurance needs. Thanks Lauren"
We responded:
"sashidhar, thank you for the fantastic review! We’re always here to support you with your insurance needs in Ashburn. "
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Blake Wellington

July 30, 2026

5  out of  5
rating by Blake Wellington
"I had such a great experience working with Lauren and her team. They were very attentive and provided amazing service. I would recommend Lauren Lee State Farm to everyone!"
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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Brian Lim

July 30, 2026

5  out of  5
rating by Brian Lim
"Because of Lauren we were able to bundle our insurance and save money. She reviewed all of our policies we were able to make changes that were beneficial for our needs. Thank you Lauren and team!!"
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Lauren Lee’s team. "
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Jiun Ahn

July 30, 2026

5  out of  5
rating by Jiun Ahn
"Lauren took the time to sit down with me and thoroughly review my policies with professionalism and genuine care. We have all of our policies with Lauren and her attention to detail was impressive. I truly appreciated the one-on-one time she spent making sure our needs were fully understood. I highly recommend her to anyone looking for knowledgeable and personalized service."
We responded:
"Thank you for taking the time to leave such a great review, Jiun. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Mike Pugh

July 30, 2026

5  out of  5
rating by Mike Pugh
"I had a great experience working with Lauren Lee and her team. They are respectful, responsive and always take the time to explain my coverage. I highly recommend them to anyone looking for reliable insurance."
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Ashburn insurance team. "
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rohini pogaku

July 29, 2026

5  out of  5
rating by rohini pogaku
"Lauren is an incredibly helpful, responsive, and highly knowledgeable insurance agent. She answered all my questions promptly, explained everything clearly, and made the entire process smooth and stress-free. I truly appreciate her professionalism and excellent customer service."
We responded:
"Thank you so much for your kind review, rohini!  If you need insurance assistance, we are just an email or call away! - Lauren Lee, your State Farm Agent   "
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Danny Pugh

July 27, 2026

5  out of  5
rating by Danny Pugh
"I am now saving $70 a month from bundling auto, life, and renters insurance. It was a super easy process and a no brainer to use State Farm. They handled everything for me and made my transition so easy."
We responded:
"Thank you so much for your wonderful feedback of us here at Lauren Lee’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Lauren Lee’s Insurance Team "
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Jacob Smith

July 21, 2026

5  out of  5
rating by Jacob Smith
"Really helpful with our quotes and process."
We responded:
"Thank you so much for the 5 stars, Jacob! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "